In accordance with the Law of the Republic of Kazakhstan 'On Natural Monopolies', public hearings have commenced where entities classified as natural monopolies will present their reports on the outcomes of the year 2025.

These reports are being conducted in the form of public hearings to ensure transparency and accountability of the entities' operations, as well as to facilitate dialogue with the public.

The Committee for the Regulation of Natural Monopolies of the Ministry of National Economy of the Republic of Kazakhstan and its regional departments have announced the start of these public reports by the natural monopoly entities. Schedules for these reports can be found in the 'Regional News' section on the official website of the Committee and on the Facebook pages of the regional departments, taking into account regional affiliation.

Public hearings offer consumers the opportunity to obtain information on the actual use of tariff funds, gain insight into the progress of investment programs, ask questions, and receive explanations.

Transparency and accountability remain fundamental principles in the regulation of natural monopolies. Active citizen participation influences the quality of services provided and the effectiveness of the entities involved.

The Committee urges consumers and interested parties to actively participate in the public reports of natural monopolies for the 2025 results, contributing to the openness and development of tariff policies, as well as improving the utility infrastructure.

Reported by ЖКХ24 with reference to the website of the Committee for the Regulation of Natural Monopolies of MNE RK.

Photo: image generated by artificial intelligence

In the Kyzylorda region, measures have been taken to reduce tariffs on water supply and sewage services based on an analysis of the execution of tariff estimates by utility companies for 2024.

The inspection was carried out by the Department for Regulation of Natural Monopolies of the Committee for Regulation of Natural Monopolies of the Ministry of National Economy of the Republic of Kazakhstan for Kyzylorda Region. The analysis revealed that some enterprises received income from tariffs but did not use it as intended. As a result, temporary compensatory tariffs have been established to return funds to consumers and increase the transparency of tariff policies.

Specifically, the adjustment affected the utility company "Kyzylorda Su Zhuyesi", serving the city of Kyzylorda. According to the Department, the unwarranted income from water supply services amounted to 49.3 million tenge. For this enterprise, a temporary tariff is set from May 1, 2026, to April 30, 2027. The tariff for water supply services in networks amounts to 107.73 tenge per cubic meter excluding VAT, which is 2.6% lower than the current level (110.62 tenge).

A significant reduction was also noted for the utility company "Aral Tazalygy", serving the village of Saksaul in the Aral district, where the reduction reached up to 24.9%. Following the analysis, the unwarranted income from sewage services amounted to 3.1 million tenge. As a result, from April 1, 2026, to March 31, 2027, a temporary compensatory tariff is also introduced: the service cost will be 220.17 tenge per cubic meter excluding VAT, compared to 293.42 tenge previously.

Efforts in this direction will continue on a systematic basis by applying measures to enterprises that inefficiently use tariff funds.

Photo: image generated by artificial intelligence