Privacy policy

Published: 20 August 2026. Last updated: 20 August 2026. 1. General provisions 1.1. This Privacy Policy (the "Policy") defines the procedure for processing and protecting the personal data of users of the zhkh24.kz website (the "Website"). 1.2. The personal data operator is Nomad Property Management LLP, BIN 200540005129, address: 010000, Astana, Alikhan Bokeikhan St. 2, unit 5B (the "Operator"). 1.3. The Policy is developed in accordance with the Law of the Republic of Kazakhstan "On Personal Data and Its Protection" No. 94-V dated 21.05.2013. 1.4. By using the Website, the user confirms consent to the terms of this Policy. If they disagree, the user should refrain from using the Website. 2. What data is processed 2.1. Data provided voluntarily: when subscribing to the newsletter — an email address. Other means of collecting personal data (feedback, registration, comments) are not currently used on the Website; the Policy will be supplemented when they are introduced. 2.2. Data collected automatically when visiting the Website: IP address, browser type and version, device and operating system type, data on pages viewed and actions on the Website, referral source, date and time of visit, cookies and similar identifiers. 3. Purposes of processing 3.1. Sending news and materials upon subscription, and providing the ability to unsubscribe. 3.2. Analysing traffic and audience behaviour and improving the Website. 3.3. Assessing the effectiveness of advertising and information campaigns. 3.4. Complying with the requirements of the legislation of the Republic of Kazakhstan. 4. Legal grounds for processing 4.1. The user's consent to the processing of personal data (including as expressed through actions when using the Website and subscribing). 4.2. Fulfilment of obligations to the user. 4.3. Requirements of the legislation of the Republic of Kazakhstan. 5. Cookies and web analytics systems 5.1. The Website uses cookies for proper operation, remembering user settings and collecting anonymised statistics. 5.2. To analyse traffic and advertising effectiveness, the Website uses third-party services: — Google Analytics (Google LLC); — Yandex.Metrica (Yandex); — Meta Pixel (Meta Platforms, Inc.); — Google Ads, including remarketing features (Google LLC). 5.3. These services collect anonymised data on user behaviour using cookies and may use it to generate statistics and display relevant advertising, including on other resources. 5.4. The user may disable or limit cookies in browser settings, and use the opt-out tools provided by these services. If cookies are disabled, some Website functions may not work correctly. 6. Transfer of data to third parties and cross-border transfer 6.1. The Operator does not sell personal data and does not transfer it to third parties, except in cases provided for by this Policy and the legislation of the Republic of Kazakhstan. 6.2. When using third-party web analytics and advertising services (clause 5.2), anonymised data may be processed on the servers of the respective companies, including outside the Republic of Kazakhstan (including the USA). Such transfer is carried out under the terms of these services and to the extent necessary for their operation. 6.3. Data may be processed by technical service providers (hosting, mailing services) to the extent necessary to provide services. 7. Data processing and storage 7.1. The processing of personal data collected directly by the Operator (email address upon subscription) is carried out in accordance with the legislation of the Republic of Kazakhstan and the terms of the mailing service used. The user is informed in this Policy about the engagement of such a service and possible cross-border data transfer; when a specific service is selected, the Policy is supplemented accordingly. 7.2. The processing of anonymised data by third-party web analytics services is carried out in accordance with the terms of such services. 8. Storage periods 8.1. Personal data is stored no longer than required for the purposes of processing, or for the period established by law. 8.2. The email address provided upon subscription is stored until the user unsubscribes or withdraws consent. 8.3. Once the purposes of processing are achieved, the data is deleted or anonymised. 9. User rights 9.1. To obtain information about the processing of their personal data. 9.2. To request clarification, blocking or deletion of their data. 9.3. To withdraw consent to processing and unsubscribe by sending a request to info@zhkh24.kz or using the unsubscribe link in the email. 10. Data protection 10.1. The Operator takes the necessary organisational and technical measures to protect personal data against unlawful or accidental access, alteration, distribution or destruction. 11. Changes to the Policy 11.1. The Operator may amend the Policy, including when connecting new services or data collection channels. The current version is posted on this page with the update date indicated. 12. Contacts For personal data processing matters: Nomad Property Management LLP, info@zhkh24.kz.