Over 10,000 Residents in Astana Utilize the Unified Digital Platform Astana.kz

More than 10,000 residents of the capital, including entrepreneurs and investors, are currently using the unified digital platform Astana.kz. Through the portal, users can access city services online, submit applications, register necessary documents, and track their status in a personal account, reports the official website of the capital's akimat.

Astana.kz is being developed as a unified digital space for the capital, gradually integrating city services, utility services, and business tools onto one platform.

The main goal of Astana.kz is to make access to city services simpler and more transparent. Most processes occur online, eliminating the need to contact multiple organizations or repeatedly submit the same documents.

Currently, the platform offers over 100 services in the utilities sector. These cover issues related to electricity supply, heating, water supply and sanitation, connections to engineering networks, contract signing and re-signing, and other areas of housing and utilities.

Astana.kz also provides services in the realm of urban environment and urban planning. Necessary materials can be submitted electronically, and results of reviews can be received via the platform.

For entrepreneurs, there are services for approving sign designs and outdoor advertising structures. The digital format simplifies document submission, makes the review process more transparent, and reduces time costs for businesses.

The platform includes Astana Invest services for entrepreneurs and potential investors, including support for investment initiatives and applications for participation in the special economic zone.

Astana.kz follows the "one-stop shop" principle, with structural divisions of the akimat, utility companies, and subordinate organizations gradually connecting to the platform. The list of available services is being expanded, and digital tools for users are continuously improved.

In the future, Astana.kz plans to integrate key city services, information resources, and digital communication channels with the city. This will allow residents and businesses to address more everyday issues within a single digital space.

To explore the available services and features of the platform, visit Astana.kz.

It should be noted that Astana.kz is a unified city digital platform that brings together city services, utility services, and other digital tools for residents, entrepreneurs, investors, and city organizations. The platform is operated by JSC "Astana Innovations."

Photo: gov.kz